Patient Portals in Healthcare

Patient portals for healthcare are websites or applications which patients can use to view their electronic health records. Patients can log in to a patient portal and view their test results, prescriptions, consultation summaries, and medical data such as allergies, immunizations, and previous medications. People can also request prescription refills, schedule appointments, update insurance information, complete in-take forms, etc. Patient portals enable people to participate in their care journey and even ask questions to their physicians for clarification. As a result, healthcare patient portal systems can act as patient engagement systems 

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The ability to schedule appointments online through patient portals benefits the patients and providers. OSP can design and build a healthcare patient portal allowing people to schedule appointments online within minutes. This will eliminate the need to call the clinic and ask for available time slots. The clinical staff, too, won’t need to attend phone calls and manually check for available appointment timings. Our patient portal software will show the availability of physicians and enable people to book a time without hassle.   

Additionally, the patient could cancel and reschedule appointments in case of unforeseen circumstances. This will go a long way in preventing missed appointments.  

An integrated patient portal is a type of patient portal system that is a part of larger healthcare provider solutions like hospital systems or practice management solutions. Integration with other medical software engenders easy electronic data exchange, enabling providers and staffers to access the required data easily. OSP can build a patient portal software solution and custom APIs to facilitate healthcare interoperability with other solutions.   

Interoperability with other software will allow them all to communicate with one another. This means that all departments at hospitals or members of the staff at clinics can fetch necessary information in seconds. As a result, there is cohesion and efficiency in day-to-day operations.  

Care begins when a person leaves a clinic after a consultation. But it is common for people to have queries about their medications, diet, or treatment. But the hassle of booking another appointment for this prevents most people from resolving their doubts. OSP can develop a patient portal system with a chatbot feature for people to talk to their doctor privately. This will encourage more people to have greater involvement in their care and build a rapport with their providers. It would be especially helpful for people with chronic diseases.  

 HIPAA compliance is an integral aspect of our patient portal development process, and we ensure that in all of our custom healthcare solutions.   

People are known to have greater involvement in their care if they know their condition. OSP has nearly a decade of experience with patient portal software development and can build patient portals to allow physicians to share educational materials. These materials can be customized according to patient needs. This feature in patient portals educates people about their disease, its causes, and how to manage it. It is known to help people manage their conditions better and also help with population health management 

Additionally, accessing educational content about one’s disease helps integrate care management. As multiple doctors collaborate in this type of care, patient awareness would lead to better outcomes.  

The ability to make payments online and view own payment history is integral to telehealth. OSP’s experience in the healthcare technology provides significant insight into custom patient portal development. We can develop patient portals with features for secure online payment that will allow people to make payments from any location. This is especially helpful for patients who avail remote care and face difficulty traveling to the clinic to pay on-site.   

This type of patient portal in healthcare can be accessed through mHealth applications and internet browsers. The patient information is stored securely in remote servers and, thanks to the adoption of cloud computing in healthcare, can be accessed from our platform.   

Patient portals are websites where people can view their protected health information. To do that, each patient must have credentials to log in to their profile to access their medical information. Custom patient portal software development must ensure that patient portal solutions have secure profiles for every patient that can be accessed privately. OSP can design and develop such patient portal solutions to facilitate secure login for people.   

Secure access to their health information makes people more involved in their care. Moreover, it also engenders better medical records management since people are familiar with their EHR. This is important for integrated healthcare systems where multiple physicians would be coordinating care and helping patients stay abreast of any developments.  


Telemedicine is one of the most promising technologies in the medical industry. It can expand access to care for people living in distant locations without experienced doctors or facilities. But it needs patient involvement for faster adoption and acceptance. Online patient portals are an excellent way for people to be more involved in their care. It allows people to maintain a lasting rapport with their providers and communicate with them regularly.

Patient portals are an important tool for improving medical outcomes. They enable people to view their health information and be aware of the latest results, reports, and diagnoses. Furthermore, the ability to contact physicians at any time for clarifications further improves adherence to doctors' advice. Since online patient portals are integrated with EHRs, the insights derived from clinical data analytics and healthcare analytics solutions can be uploaded to the records for better outcomes.

Chronic diseases are among the most widespread illnesses in the country. Public health experts are calling it a medical crisis that needs urgent intervention. Patient portals for healthcare encourage people to track their health closely and adhere to medication routines better. Moreover, knowing one's test results and diagnosis, coupled with being able to talk to the physician at any time, results in better disease management.

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