Surescripts Integration Solutions

Interoperability helps to save lives, money, and time. It is critical for improving healthcare for patients, providers, companies, and everyone. Healthcare practices and providers must deal with high expectations to keep patients safe during crises and manage the transition to value-based care. With Surescripts EHR integration, providers can achieve their price transparency goals while improving patient engagement and workflow efficiency. Surescripts unites practically all EHR vendors, pharmacy benefit managers, pharmacies, doctors in the United States, health plans, long-term and post-acute care organizations, patient access suppliers, and specialty pharmacies. 

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Explore Surescripts EHR Integration

Surescripts integrated healthcare solutions leverage NCPDP-defined prescription transactions, which include NewRx, RefillRx, CancelRx, and ChangeRx. With Surescripts Epic EHR integration, clinicians can now easily and securely e-prescribe within their clinical workflows. This integration with Surescript EHR guarantees multiple benefits regarding e-prescribing capability. It helps providers to improve medication adherence, as e-prescribing solutions ensure that the patients follow their dosage regularly.   

Besides that, Surescript integration can also streamline the communication between the prescriber and the pharmacist. And this includes clarifying different medications or dosages and follow-up calls as well. Further, Surescripts connects to practical EHRs, health systems, pharmacies, health information exchanges, and long-term and post-acute care facilities through a single interface. This expanded reach of Surescript can help in e-prescribing as well.

Surescripts integration enables electronic prior authorization capabilities. This integration accelerates the prior authorization process anytime it is launched. This integration also comprises prior authorization at several phases, such as when prescribing, when the pharmacy is involved, or when it is time to renew through the pharmacy benefits management (PBM).   

By allowing prior permission at the point of prescribing, doctors may start the process immediately, avoiding delays and assuring prompt patient care. Pharmacies can also initiate prior authorization, facilitating communication between prescribers and payers. By accelerating the prior authorization process at multiple touchpoints in the healthcare ecosystem, healthcare stakeholders can experience greater efficiency, decreased administrative load, and improved patient access to drugs using Surescripts’ electronic prior authorization integration.  

Surescripts EHR integration features real-time prescription benefit capabilities, which allows healthcare providers to obtain patient-specific cost information from the benefit plan easily. This EHR integration allows clinicians to view the cost of medicines in real time while considering the patient’s insurance coverage and benefit plan. By collecting this information at the point of prescribing, clinicians can engage in shared decision-making talks with patients, considering cost implications and, if required, finding alternatives.   

Surescripts integration also offers prior authorization flags, alerting doctors about required drug approvals. This helps to streamline the prescribing process by informing providers of any additional procedures that must be completed before a prescription can be filled.  

Surescripts integration supports medication history features that allow healthcare providers to access up-to-date medication lists for medication reconciliation. By leveraging this integration, clinicians can save significant time while avoiding potential safety risks related to incomplete or incorrect medication information. The interface enables providers to retrieve detailed medication histories, including prescription drugs and cash-pay data.  

Surescripts integration also assists healthcare providers in making well-informed decisions, offering appropriate treatment, and reducing the risk of adverse drug events by expediting the medication reconciliation process and ensuring the availability of thorough prescription histories.  

Healthcare providers can leverage the Surescripts integration to streamline and automate the enrollment process for specialty patient prescriptions within their EHR systems. Prior authorizations, specific handling, and patient education are all common requirements for specialty drugs. Providers can improve enrollment by leveraging Surescripts’ integration capabilities, lowering administrative complexity, and enhancing productivity.   

The interface facilitates the interchange of enrollment information, paperwork, and essential approvals between the EHR system and specialized pharmacies. Providers can streamline enrollment to ensure patients have timely access to specialized drugs. This integration eliminates manual data entry and reduces errors, resulting in a more pleasant patient experience and better adherence to treatment programs.  


Surescripts' key strength is providing health intelligence, and it pioneered in offering an alternative to paper-based prescriptions. As a result of the Surescripts integration, doctors can obtain the list of pharmaceuticals covered by each patient's health plan. This ensures that all patients can afford and refill their medications. Overall, it helps save money and enables providers to improve patient experience.

Medical data gaps could lead to medication errors or misdiagnoses. Surescripts EHR integration connects providers to various data sources across many health systems and organizations, allowing for an aggregated view of patients' data. This means that clinicians can access each patient's whole history, even if parts of it are scattered across multiple systems. As a result, people can make informed treatment and care decisions. This, in turn, fills data gaps in clinical settings.

Due to inadequate patient data, doctors often have to run additional tests and scans and even prescribe drugs. But with Surescript's custom healthcare software solutions for interoperability, providers can reduce redundancy. They connect physicians, nurses, pharmacists, and other caregivers across the care continuum to provide a complete picture of a patient's medical history. This eliminates the need for repeat tests or scans, benefiting clinicians, patients, and payers alike.

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Surescripts Integration Services


Integration with Telehealth and Practice Management Software

  • Leveraging Surescripts' connection with advanced telehealth solutions
  • Optimizing practice management and other automated healthcare solutions with the Surescripts system
  • Develop custom APIs to schedule appointments and virtually connect providers and patients
  • Integration of Surescripts with third-party solutions to automate manual tasks 
  • Offering real-time access to data to boost clinical decision-making 

Interoperability across e-Prescribing Solutions

  • Optimizing Surescripts EHR to send prescriptions digitally to pharmacists
  • Automation of manual prescribing workflows
  • Curbing medication and prescribing-related errors 
  • Leveraging prior authorizations to ensure timely care
  • Integrating EHR with hospitals, pharmacies, and post-acute organizations 

Integration of Medical Devices with EHR 

  • Integrate EHR with remote health monitoring systems and apps
  • Integration with cardiac monitoring devices of hospitals and home health centers
  • Connecting EHR with personal fitness and health trackers 
  • Ensure seamless interoperability between IoT devices and EHR
  • Integration with glucose and blood pressure monitors in hospitals and clinics

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Frequently Asked Questions

Surescripts allows healthcare providers to exchange prescription and clinical information to manage patients’ treatment through the Surescripts Network Alliance, which supports interoperability. Discharge and visit summaries, patient charts, referrals, test orders, and findings are all examples of this. Surescripts provides HISP services to enable clinical direct message exchange through the Surescripts network. It also provides a countrywide Record Locator & Exchange service, which finds patients’ previous visit locations and facilitates the exchange of clinical documents to provide a more detailed perspective of a patient’s medical history to the clinician or care team. Surescripts Record Locator & Exchange also delivers proactive notifications of care events to care managers and other healthcare practitioners to ensure prompt actions.  

The Surescripts network enables physicians to exchange various clinical communications necessary to coordinate patient care and prescription data. Discharge and visit summaries, patient charts, referrals, test orders, and findings are all examples of this.

With SureScripts integration, healthcare professionals can electronically transfer prescriptions directly to pharmacies, expediting the prescription administration. It also improves patient safety by providing physicians with real-time medication data and patient medication history. Furthermore, E-prescribing using SureScripts integration can save healthcare companies money. It lowers the costs of paper, printing, and faxing and the time spent on manual prescription operations. Furthermore, it aids in preventing prescription errors and the accompanying expenditures associated with adverse drug events.

Surescripts-certified software is used by prescribers, pharmacists, payers/PBMs, and patients to gain access to three primary services: Prescription Benefit, Medication History, and Prescription Routing. Surescripts also launched a Clinical Messaging service in 2009, allowing clinical information to be communicated between healthcare clinics and physicians. Surescripts enable healthcare practitioners to produce, transmit, and manage prescriptions electronically via a secure network. It connects to electronic health record systems and gives patients access to their medication histories. Furthermore, once a prescription is produced and delivered electronically using SureScripts, it can be routed to the patient’s selected pharmacy for fulfillment.

Implementing Surescripts integration requires companies to redesign their prescription management routines and processes. Changes in how prescriptions are written, delivered, and fulfilled may be required. It can be difficult to adjust to new workflows and ensure that all stakeholders, including healthcare practitioners and pharmacists, are trained and comfortable with the changes. Furthermore, Surescripts integration relies on defined data formats and terminology for accurate and seamless transmission of prescription information. However, healthcare companies need help with standardizing their data to meet Surescripts criteria.

Surescripts integration enables healthcare providers to prepare and send prescriptions to pharmacies digitally. It allows electronic prescriptions to be routed to the patient’s preferred pharmacy. Additionally, it gives patients access to their medication history data and interfaces with pharmacy benefit managers (PBMs) and health plans to deliver real-time formulary and benefit information. Other features include Drug Interaction Checking, Prior Authorization Support, Clinical Messaging, Specialty Medications Support, Reporting and Analytics, and more.  

The three core services of Surescript software solutions are E-prescribing, prescription routing, and offering medication history to clinicians. These core services help clinicians reduce tasks and deliver accurate medications and care using relevant insights.

SureScripts integration enables healthcare providers to create prescriptions electronically within their EHR or EMR systems. Prescriptions can have critical information such as medication name, dose, amount, and directions. Once prepared, the prescription is securely transmitted to the designated pharmacy via the SureScripts network. This also allows healthcare providers to review the patient’s previous prescriptions, doses, and drugs. Healthcare practitioners can reconcile prescriptions, discover potential drug interactions or duplications, and make informed prescribing decisions if they can access comprehensive medication history information.  

Epic, a leading provider of electronic health records services, does integrate with SureScripts. SureScripts can be integrated with Epic’s EHR system to facilitate electronic prescribing and medication management. The integration enables Epic’s EHR platform users to electronically transfer prescriptions, access patients’ medication histories, check formulary and benefit information, do drug interaction checks, and use SureScripts’ other functions.  

Patients will increasingly resort to local community pharmacists for care in 2023. The Surescripts Network Alliance will continue to assist this larger care team by lowering administrative hassles for physicians and assuring access to the relevant clinical patient information at the right time and and allowing them to focus on what they do best: caring for their patients. In addition, drug and medical care cost transparency will remain a major concern for patients in 2023. As a result, Surescripts will continue to provide crucial information about prescription costs to prescribers and pharmacists to make better-informed decisions at the point of care.  

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