Patient Scheduling Software

Patient appointment scheduling software is a digital solution to streamline the entire process of managing appointments at hospitals or clinics. This software lets patients look up available time slots for physician consultations and book one at any time of the day. Additionally, people can cancel or reschedule their appointments using online patient scheduling software. On the healthcare providers’ side, the staff can view and manage all the appointments for every physician. Patient scheduling software digitizes all the activities around medical appointments and eliminates the need for pen and paper.    

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Healthcare interoperability is the ability of two or more medical software to exchange information and process the same. OSP can build custom APIs to enable rapid electronic data exchange between healthcare patient scheduling software and other medical applications. This facilitates integrating multiple relevant software such as practice management, telehealth, electronic health records, etc. The patient scheduling solution we can build will facilitate the cohesive functioning of a comprehensively integrated health system at medical centers. Such a platform would ultimately benefit patients, providers, payers, and even administrators when it comes to governance.

Missed appointments are one of the leading reasons for the worsening of diseases, especially in the case of people suffering from chronic conditions. Moreover, studies also estimate that they are responsible for a significant portion of healthcare spending in the country. But OSP can leverage modules for healthcare automation and build patient scheduling software with a feature for automatic appointment reminders. This would send alert notifications as the day of the appointment gets closer, and the day the patient is supposed to visit. As a result, people are far less likely to miss their consultations, which results in better healthcare management, especially in the case of chronic diseases.

It is common for people to book appointments and cancel them due to unforeseen situations. But the hassles related to rescheduling sometimes deter people from booking another appointment and indirectly ignoring their health. But OSP can build software for patient scheduling with a feature for easy cancellation and rescheduling. With our application, users can cancel and reschedule with a few clicks within a minute and avoid misses. Coupled with features for reminders, OSP’s patient appointment scheduling system would encourage better adherence from patients. The best part – the rescheduling can be done at any time of the day on short notice through the application. 

The proliferation of smartphones means everyone prefers to use mobile applications for just about everything. The patient scheduling software OSP can build will be compatible with Android and iOS platforms and feature a highly interactive UI/UX. OSP is well aware that only some of its users would be comfortable with technology. It makes simplicity and user-friendliness top priorities in the UI/UX of its patient appointment scheduling app. We carry out rigorous testing and follow global best practices to ensure that all our features can be accessed and utilized with little or no prior experience.  

Making payments digitally is both easy and convenient for booking doctors’ appointments. OSP can build HIPAA-compliant solutions for patient scheduling to ensure that users can make digital payments securely with a few clicks. Our solution will include multiple popular payment gateways to make it easy for patients to book appointments and make payments either partially or in full. In other words, our patient scheduling and billing software allow fast booking and payment for appointments. On the providers’ side, such a feature would also simplify and streamline all the workflows around payment processing. Additionally, it would also make compliance easy for provider organizations.  

OSP can include multiple features for doctor-patient engagement in its online patient scheduling software. Effective patient engagement has been shown to result in better health outcomes. In light of this, we can incorporate features like a chatbot, follow-up reminders, and medication alerts within our patient scheduling software. These will help users to schedule appointments, complete follow-ups, and contact providers for doubts about medications, test results, diets, etc. An appointments solution that doubles up as a patient engagement system will help users in the long run.  


Without patient scheduling software, hospitals or clinics would need to maintain a dedicated staff for handling appointments. This staff would have to attend phone calls, check calendars, and allocate a slot for patients. Moreover, patients would have to face hassles with cancellation and rescheduling. But a patient scheduling software aggregates appointment management into one digital interface and saves overhead by preventing the need for dedicated staff.

Having software to manage patient appointments enables hospitals and clinics to leverage healthcare analytics solutions and medical informatics. These solutions allow provider organizations to find useful patterns in appointments. Examples of these patterns include finding the most regular patients, knowing which patients miss and often cancel, the number of patients with specific diseases, and so on. This empowers providers to address patient problems, indirectly impacting health outcomes.

Managing appointments enables medium-sized clinics and large hospitals to manage their staff better. A platform for patient scheduling workflow shows the number of appointments lined up for the day and helps manage the physician roster better. Moreover, since this software can be integrated with other existing ones, it improves the effectiveness of integrated healthcare solutions since the flow of patients and physician schedules can be streamlined.

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