Interoperability in healthcare is the ability of different medical software systems to exchange and use data easily without effort from the end users. Interoperability solutions form the backbone of healthcare software systems at hospitals, enabling different platforms like EHR, laboratory management, patient management, medical billing, and so forth to work seamlessly. This allows all the departments at a hospital to coordinate their efforts with little to no physical paperwork. As a result, there are fewer redundancies, better communication, improved care coordination, and better outcomes for all stakeholders.  

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The process of health information exchange involves efficient procurement, transmission, reception, and analysis of sensitive patient data. When followed efficiently, this process can boost positive patient outcomes, population health management, and the overall productivity of healthcare providers. Our EMR interoperability solutions are designed to integrate health-related records with other healthcare vendors, organizations, providers, and national level government organizations. Through seamless EMR interoperability solutions, information exchange between databases, providers, physicians, or insurance companies is simplified. Accessing data that is holistically stored in a single location directly saves precious time and allows for faster decision making. Prescriptions can also be sent electronically to a patient’s pharmacy, enhancing patient satisfaction.

One significant concern for healthcare organizations is ensuring that their EHR interoperability solutions maintain patient privacy and confidentiality and conform to changing industry standards, regulations, and legacy systems. OSP’s customized EHR interoperability solutions help organizations manage the compliance lifecycle of rules and mandates in healthcare. These systems help monitor user activity, maintain the integrity of access policies, ongoing service levels, and identify financial variances of ICD, CPCs, and DRGs code changes. This contributes toward risk and cost reduction costs of mandates from HHS, CMS, or state agenciesCompliance sees an instant boost with holistic operations.

The seemingly small errors caused by manual data entry in healthcare systems could make a life-changing difference to an individual’s health and treatment. Reliable healthcare interoperability solutions can help to avoid such risks as it allows managers to establish strict rules for accessibility and monitor staff compliance. Healthcare interoperability solutions at OSP, provide real-time access to comprehensive patient records so that physicians can conduct a detailed study of a patient’s ailments and the effects of specific medicines. The maintenance of holistic and accurate patient records for staff accessibility, physician requirements, and administrative purposes can be efficiently utilized for various medical processes, and population health analytics on a central, secure platform that offers web accessibility.

Using EMR interoperability solutions, healthcare staff can save a lot of time on faxing and transferring data to different departments and organizations. Automated systems streamline administrative processes, reducing the cost of manual paperwork, faxes, tests, and prescription orders. These solutions transfer data electronically that can be easily included in the patient’s history and also mitigate scheduling bottlenecks and promote strategic decision making. Interoperable systems allow healthcare facilities to access patient test results from any location and avoid unnecessary repeat testing. Providers can also access detailed medication and allergy information to develop comprehensive treatment plans that can influence both clinical and financial areas, such as hospital readmission rates.

Healthcare facilities handle thousands of records of sensitive patient health information. Robust and flexible healthcare interoperability software solutions allow providers to catalog and share specific information and analysis with relevant staff to make informed decisions for each patient. OSP EMR interoperability solutions work across EMRs, so the hospital IT department, and third-party solution developers within and across the organization. The seamless integration of these systems across all data sources helps providers save time, resources, and money. This form of patient records management tracks patient records through an automated process that eases staff woes and considerably reduces turnaround time. Through the use of APIs, the current HL7 V2 exchange methods are supplemented into a highly efficient format of interoperability. External sharing can be accomplished by simply sharing API standards.

Lack of communication between healthcare systems makes it difficult for healthcare organizations to share data across care settings and analyze costs, frequency of errors, and other problems. Without this critical information, hospitals struggle to measure outcomes and analyze areas of improvement in care delivery and organizational processes. Interoperability enables point to point transfer that helps to probe issues and make adjustments or even track how those adjustments can improve care quality and measure patient health outcomes. Our interoperability solutions aim to use data building techniques to reduce performance disparities and variations that will considerably enhance patient satisfaction and optimize treatments and resource utilization.


Healthcare interoperability solutions engender effortless communication and data exchange between various departments at a hospital. As a result, all it takes are a few clicks on a screen for physicians to order tests, fetch their results, prescribe treatments, and have it all billed with claims sent to payers. OSP can develop solutions for healthcare interoperability according to the needs of individual hospitals and help them streamline operations with a seamless data exchange.

Patients who visit a hospital need to fill out intake forms, have their insurance verified, get a consultation, undergo tests, and make out-of-pocket payments. On the hospital side, lots of formalities need to be completed when treating patients, especially when it comes to billing and claims. But health interoperability enables smooth data exchange and accelerates workflows without paperwork, making things more convenient. As a result, patients have a better overall experience.

One of the biggest advantages of healthcare data interoperability is the ease of integrating newer technologies into health systems. The best example is telehealth. OSP can design customized interoperability solutions to allow providers to incorporate telehealth into their services. As a result, providers can integrate EHR and billing solutions with telehealth platforms, offer effective care remotely, and still file claims from a single interface. This ability smoothens the incorporation of new technologies for providers.

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Development of Healthcare Interoperability Solutions


Development of Custom Solutions to Facilitate Interoperability at Hospitals

  • Assessment of existing digital assets at hospitals
  • Design of customized APIs to enable seamless integration among applications
  • Scaling up or scaling down existing health systems as per necessity
  • Custom EHR interoperability solutions to enable fast access to patient data
  • Integration of an EHR software with existing systems

Healthcare Interoperability Solutions to Integrate Third-Party Applications

  • Development of a roadmap to build a digital infrastructure
  • Integration of multiple medical software with an EHR platform at healthcare organizations
  • Design of APIs to overcome differences in data formats of different applications
  • Features for Data security and integrity to enable secure exchange among applications
  • Integration of mobile-based software for clinical management.

Cloud-Based Healthcare Interoperability for Software Solutions

  • Development of cloud architecture of an organization’s digital assets
  • Integrating cloud-based solutions through specifically built APIs
  • Interoperability between different versions of existing applications
  • Custom solutions to facilitate interoperability for allowing mobile access to cloud-based applications
  • Integration of on-premises applications with cloud-based solutions

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Frequently Asked Questions

Interoperability in healthcare is the ability of two or more information systems, software applications, or devices to integrate and exchange medical data seamlessly, and use it. In short, healthcare interoperability allows different medical software systems at hospitals and healthcare organizations to share data and work cohesively.

A doctor who uses a telehealth application integrated with an EHR software can pull up patients’ health data and view them during a virtual consultation. This will enable the doctor to serve his or her patient better. Additionally, a billing software integrated with the telehealth and EHR platform will also enable the doctor to bill his or her patients for virtual consultation, and receive payments.

Interoperability in healthcare enables all the software systems to exchange data. This means that all the different operations surrounding patient care at hospitals can function cohesively. For example, when a patient goes to a doctor for a consultation, the doctor can pull up his health history, previous medications, recent treatments, and the results of recent tests and scans. This will help the doctor know more about the patient’s health situation and make informed clinical decisions.

In the cases of emergencies, the patients might not even be conscious to be able to tell the doctors about their health history. In such situations, the doctors need to know about the patient’s medical history, or risk endangering the patient’s life with a treatment that he may not respond to. Healthcare interoperability enables clinicians to access essential information for making important medical decisions.

In addition to doctors, interoperability also enables the non-clinical staff at hospitals to carry out operations like billing, coding, claims, and so forth. To sum it up, interoperability streamlines all healthcare operations and allows the industry to leverage the full advantages of cutting-edge technology.

Electronic health records (EHR) software can said to form the core of broader health systems at hospitals. An EHR platform that is integrated with other medical software provides fast, secure, and seamless access to important operational information. This ability to access medical information streamlines day-to-day activities surrounding patient care and administration.

For doctors, the access to patient information like medication history, previous treatments, allergies, and immunizations helps them make important decisions about treatments. An EHR that is integrated with the hospital system enables doctors to view this information on patients.

For non-medical staff such as hospitals executives and people involved in medical billing and coding, the treatment data on patients in real-time accelerates workflows. These professionals can carry out their functions by accessing the EHR to view the patients’ clinical visit and the complete episode of care. As a result, they can manage the administrative and financial aspects of hospital operations efficiently.

An EHR allows all the departments at hospitals to access and exchange vital data surrounding patient care. In short, it is what makes interoperability feasible and also facilitates the adoption of newer technologies.

As important as interoperability is, there are many challenges associated with it –

       1. Older Legacy Systems

Healthcare organizations using old legacy systems will find it difficult to integrate different applications due to compatibility problems. They would need to modernize existing systems to achieve the required compatibility for interoperability.

       2. Security

Integrating multiple software applications poses potential risks with regard to sensitive medical data. Each application would have different security measures and standards, and integrating them might pose some risks for the data.

       3. Data Formats

Different software systems made for different purposes at a hospital would have varying information formats. When these systems are integrated, the difference in the data formats might pose a barrier for interoperability, since the data exchanged between systems might not be compatible with one another.

       4. Cost

While large hospitals might be able to integrate their applications, smaller cash-strapped clinics might face major financial obstacles to interoperability. The costs involved in integrating systems might discourage many small and medium-sized clinics from achieving interoperability.

      – Foundational

The foundational level of interoperability is the ability of two EHR applications to exchange data. At this level, the applications can’t process the data received by the other.

      – Structural

At this level, health systems can interpret the data received from other systems, but only at the data field level. They can exchange data in the same format.

      – Semantic

At the semantic level of interoperability, two or more software systems in healthcare can exchange, interpret, and also use the information. This level makes use of data standardization and ensures that the interacting systems can comprehend each other.

      – Organizational

This level of interoperability is the highest level. It happens when different organizations can share data seamlessly and also have it interpreted it for operational use. These organizations belong to the healthcare industry.

There are some challenges to achieving EHR integration –

      1. Lack of common standards

EHR software platform made by different companies often have their standards, protocols, and formats for information. When these systems need to communicate, the varying information parameters pose a major hurdle for smooth integration.

      2. Barriers to data Sharing

Insurance payer organizations are often reluctant to share certain important data sets about patients, citing various reasons. This reluctance to sharing also translates into issues in interoperability.

      3. Expertise

As newer technologies emerge, the healthcare industry must increasingly evolve to adopt them. This makes it difficult for many leaders in interoperability services to keep up, causing a dearth in expertise for interoperability.

EHR interoperability is when an EHR software can seamlessly share information among other components in a health information system at medical organizations. This enables the clinical and administrative operations to function efficiently with greater transparency.

EHR interoperability ensures that doctors, nurses, and staffers involved in medical coding, billing, claims, insurance verification, and hospital management can access the required data without hassle. This not only streamlines all the workflows, but also enables the hospital to serve its stakeholders better.

Electronic health records provide a centralized repository of vital medical data on patients. Doctors can access this information during consultations or episodes of care and know a patient’s health history. This knowledge helps them treat patients effectively and conduct clinical activities efficiently.

Interoperability in healthcare enables all the clinical and non-clinical staff at hospitals to access patient data. This includes doctors, ER staff, radiologists, laboratory staff, staff involved in medical coding, billing, and insurance activities, among others. When all of them can access and exchange required data, the whole hospital can function with greater cohesion.

Radiologists can upload scans digitally to the EHR, where doctors can access it during treatment, while people involved in billing and coding can capture the clinical activities and prepare claims accurately. Additionally, the hospital management will be able to monitor and observe all the activities though a hospital information system and make informed decisions.

In other words, EHR and interoperability go a long way in boosting the efficiency and productivity of medical operations.

      1. Improved Operational Efficiency

Hospitals can work faster and better, with fewer mistakes if they can share data without hassles. This is made possible through healthcare interoperability. It enables different systems to share data seamlessly and boost the speed and productivity of all the operations.

      2. Improved Patient Care

When hospitals can boost their efficiency and productivity, it directly translates into better patient care. Interoperability allows clinicians to access vital patient data and also share the same with ease. This improves their ability to make informed decisions and collaborate better with others for patient care.

      3. Improved Data Security

Interoperability allows multiple medical software to work together better. This means that certain systems can access and fetch the needed data faster, with lesser human intervention. Additionally, since patients’ data will be stored centrally, access to it can be controlled better, ensuring security and integrity of patient data.

      4. Maximized Productivity

The clinical and administrative staff at hospitals constantly need to access patient data for everyday operations. Interoperability will ensure that they can access it in a compliant manner without administrative bureaucracy. This accelerates the workflows, introduces accountability and transparency, and so, maximizes the overall productivity.

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